Work and AI: first document published for the Monitoring Centre

The Ministry of Labour and Social Policies has published the first document entitled "In regard to the future Monitoring Centre on the adoption of artificial intelligence (AI) systems in the world of work – Collection of contributions to support the launch of the Monitoring Centre's work".

The text is a curated collection of various contributions aimed at supporting the preliminary launch of the National Monitoring Centre on the adoption of artificial intelligence systems in the world of work. The goal is to offer a broad, detailed range of perspectives on the main areas of impact of AI, through the analysis of data, reviews, studies and case studies which could help understand the current situation and the implications for the labour market.

The document reflects different approaches, sensitivities and perspectives, organised according to certain priority areas, partly consistent with those identified by the International Labour Organisation, in order to provide a clearly structured and comprehensive picture of the transition currently underway.

The document examines the following aspects:

  • artificial intelligence in a European and international context with reference to the AI Act regulatory framework and the main macroeconomic analyses of the effects of AI on productivity, value distribution, employment and the economic system. The section presents data on the dissemination of digital technologies in the workplace, sector-specific analyses by intensity of AI use and a comparison between the governance models of the European Union, the United States and China;
  • the Italian national strategy on artificial intelligence and the research system, illustrating the regulatory framework for implementation of the AI Act and the contents of the 2024-2026 Italian Strategy for AI. The section also analyses the topic of skills, training and skill mismatches, with a particular focus on the gap between supply and demand for STEM profiles and the development of investments by businesses in digitalisation processes;
  • the exposure of professions to artificial intelligence, presenting useful measurement tools to evaluate the impact of AI on work activities and employment trajectories. The section explores the social and professional characteristics of the most exposed occupations, mobility and alternative employment dynamics, the territorial dimension and the implications of AI for workplace health and safety;
  • the use of AI in businesses and the size and territorial differences in the adoption of this technology. The section presents data on the use of various artificial intelligence solutions, the profile of companies that use it and Italy's positioning in the European context, including a focus on digital platforms and digital skills in public administration jobs;
  • case studies and thematic insights relating to the application of AI in production and service contexts. The section addresses regulatory aspects, public support initiatives for research and innovation, AI applications in workplace safety and the role of the workplace as a framework for technology governance;
  • experience, perspectives and proposals from various stakeholders, including private ones, serving as a starting point for debate and possible reflections as part of the Monitoring Centre's work.

The text represents a starting point for a process of further study and collaboration that will entail the ongoing involvement of public and private entities, with the aim of developing increasingly accurate analysis and guidance tools to support the informed, transparent and effective adoption of artificial intelligence in the workplace.

Read the contributions to the AI Monitoring Centre of the Ministry of Labour and Social Policies